In the News

Answerthink joins SAP Business All-In-One Fast-Start Program - Answerthink, an SAP channel partner, announced it is supporting the SAP Business All-in-One fast-start program. This program allows smaller midsize companies to evaluate, acquire and implement an SAP Business All-in-One in the life sciences industry quickly and cost-effectively. Learn More...

Answerthink's Industrial Machinery & Components Solution Receives SAP Qualification - Answerthink announced that is EzIMC™, an SAP Business All-in-One solution, has been qualified as an offering within the Industry machinery & Components industry. EzIMC supports the entire business chain from design to service . The package is a completely pre-configured, documents and ready-to-run ERP solution built on SAP Best Practices and Answerthink's expertise in this industry. Learn More...

BusinessObjects - QuickSTART

Quickly leverage the applications, data sources, and platforms your company already has to deliver dramatically improved:

  • Operational Reporting
  • Flexible Ad Hoc Reporting & analysis
  • Dashboards & Visualization
  • Data Quality
  • Budgeting
  • Financial Consolidations
  • Strategic Planning

Answerthink will complete a high-level assessment and develop a roadmap to deploy a business intelligence solution enabled by BusinessObjects based on your unique business needs and our established best practices.

As part of our QuickSTART service, our experienced consultants will:

  • Perform a High-Level Assessment of your existing landscape, architecture and capabilities.
  • Identify Key Performance Indicators and business drivers.
  • Highlight the capabilities of Business Intelligence to your IT and business stakeholders.
  • Provide actionable data from our assessment with our recommendations for a roadmap to success.

For more information on QuickSTART, contact sapinfo@answerthink.com or dlubin@answerthink.com

Maximizing SAP Customer Satisfaction & Retention

In today's market where products and services are increasingly commoditized, companies use service excellence to differentiate themselves from their competition. Being driven by this marketing standard and as a SAP Gold channel partner, Hackett/Answerthink is required to achieve nothing less than excellence when it comes to customer satisfaction. To ensure this, SAP annually conducts customer surveys through a third party vendor.

Results of 2009 are now in, and Answerthink excelled in all categories for customer satisfaction. In fact, we out-performed every other SAP channel partner. Here's the breakdown:

Maximizing SAP Customer Satisfaction & Retention

Not only have we been providing world class support services to existing Hackett/Answerthink clients, but we have seen other partners clients elect to move their support from their current partner to Answerthink, based on our reputation alone.

These results were achieved through collaborative efforts from our entire SAP sales, pre-sales and services teams... all of which contributed to achieving our ultimate goal - customer confidence in Answerthink!

Ez Suite of Solutions

BusinessObjects QuickSTART: leveraging your data effectively

EzCRM Sales: a quick-start solution with fixed price, scope and rapid implementation

EzLifesciences™: a family of SAP® All-in-One solutions for the life sciences industries

EzPharma: a complete solution for growing pharmaceutical companies

EzMed: a complete solution for growing companies in the medical devices and equipment industries

EzMed for Distributors: a complete solution for growing medical device and equipment suppliers

EzCPG™: a complete solution for small and midsize Consumer Products enterprises

EzDistribution™: a complete solution for small and midsize Wholesale Distribution companies

EzIMC™: a complete solution for small and midsize Industrial Machinery & Component companies

EzServices Provider™: a solution offering a competitive advantage in a complex business environment

EzCommerce® Suite enables you to strengthen relationships with customers and suppliers, gain visibility across the enterprise and optimize the profit potential of your business process value chains

EzReporting: a simple solution accessing real-time SAP data in easy-to-use tool/GUI

Hackett Best Practices

Only The Hackett Group offers online access to a searchable best practices repository backed by over 15 years of research through our Best Practices Intelligence. Learn More...